
FLOOR GUIDE &
HOTEL SERVICE
Landmark hotel located on Kokusai-dori,
Naha, in the heart of Okinawa
The design incorporates colors and materials inspired by the nature and culture of Okinawa, such as Bingata, the sea, Ryukyu glass, and coral beaches, to create a sophisticated and comfortable space. The hotel can be used not only for lodging, but also for private and business events such as dinners and banquets.
FLOOR GUIDE
14F | J Premium Luxury Room、J Premium Twin Room |
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12F・13F | J Premium Twin Room |
5F〜11F | Single Room / Double Room・Twin Room・Wide Twin Room Coin laundry center(8F) |
2F~4F | Single Room / Double Room・Twin Room・Triple Room・Forth Room・Universal Room・J Premium Forth Room Coin laundry center(4F) |
1F | Entrance・Lobby・Front Desk・Restaurant・Banquet Hall・Nursing room・Parking |
B1F | Parking lot |
HOTEL SERVICE

- Gift Corner (1F)
- Okinawa souvenirs are on sale next to the front desk.

- Massages
- Relax in your room and relieve the fatigue of the day. (Reservation required)
A massage staff member will come to your room.
Business Hours | 【Weekdays】14:00〜Last admission at 25:30 【Sundays and holidays】17:00〜Last admission at 25:30 |
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Body care | 40 min. 4,000 yen / 60 min. 6,000 yen / 10 min. extension 1,000 yen |
Aroma Care | 40 min. 4,500 yen / 60 min. 6,750 yen / 20 min. extension 2,250 yen |
Foot care | 30 min. 3,800 yen / 60 min. 7,600 yen / 30 min. extension 3,800 yen |

- Kariyushi Wear Rental (1F)
- We rent out Kariyushi wear, which allows you to feel the traditions of Okinawa.
implementation period | March - November |
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Fee | 600 yen per night (including tax) |

- Barrier free
- Barrier-free rooms and barrier-free restrooms are available for wheelchair access. Wheelchairs are also available for loan. Assistance dogs, including guide dogs, are welcome, and support items such as writing boards are available.

- Parcel Delivery
- Sagawa Express counter (1st floor) (prepaid)
Office Hours | 8:00〜11:30 Other than the above, please ask at the front desk. |
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Please inquire at the front desk for Kuroneko Yamato and Japan Post.

- Foreign exchange machine (1F)
Languages Supported | Japanese, English, Chinese, Korean |
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Supported Currencies | U.S. Dollar (USD), Taiwan Dollar (TWD), British pound (GBP), Thai Baht (THB), Euro (EUR), Hong Kong Dollar (HKD), Singapore Dollar (SGD), Malaysian Ringgit (MYR), Chinese Renminbi (CNY), South Korean Won (KRW), Australian Dollar (AUD) Indonesian Rupiah (IDR) |
24-hour operation possible | Languages supported by the call center (available 24 hours a day): Japanese, English, Chinese, Korean, Spanish, Portuguese, Thai, Vietnamese, French, Tagalog |

- ORIX Rent-A-Car Miebashi Ekimae Branch
- ORIX Rent-A-Car Miebashi Ekimae Branch (5-minute walk from the hotel)
Special rates are available for Hotel JAL City Naha guests. Please inquire by phone.
Business Hours | 8:00-19:00 |
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Phone number | 098-869-0543 |

- Luggage scales
- You can check the weight of your baggage before departure.

- ReFa items on loan
- We rent out the hottest items created through the unique technology of “ReFa,” a beauty brand that proposes new beauty habits that transcend existing boundaries under the theme of “VITAL BEAUTY,” and through joint development with top salons.
ReFa BEAUTECH DRYER PRO | 1,000 yen per stay (including tax) |
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ReFa STRAIGHT IRON PRO | 1,000 yen per stay (including tax) |
ReFa CURL IRON PRO | 1,000 yen per stay (including tax) |
- *J Premium Luxury is available for free rental.
- *ReFa rooms are available in your room (free of charge).
- Coin laundry
- Laundromats are available on the 4th and 8th floors.
After hours, please use the nearby laundromat, which is about a 3-minute walk from the hotel.
Hours of Use | 8:30〜21:00 |
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Fee | Washing - dehydration: approx. 40 min / 300 yen(automatic detergent loading) Drying: 30 minutes / 100 yen |
- Ice machine
- Available on each floor.
- Internet
- Free Wi-Fi throughout the entire building
- Credit card, electronic money and code payment
- Credit card, electronic money and code payment
Credit card | JCB, VISA, AMEX, UC, DC, Diners, MUFG, OCS, AEON, GINREN |
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Electronic money | nanaco, iD, Rakuten Edy, kitaca, Yuyu card, Suica, PASMO, TOICA, manaca, ICOCA, SUGOCA, nimoca, Hayakaken |
Code payment (Smartphone payment) |
au PAY, d-payment, PayPay |
FRONT SERVICE
- Accommodation fee
- One child under 6 years old per bed is free of charge (sleeps with child).
- Cleaning Service
- Please bring your check to the front desk by 10:00 a.m. Please bring it to the counter by 10:00 a.m. (Charged).
*Closed on Sundays. Receiving/receiving is not available.
INFORMATION FOR CHILDREN
Accommodation fee | Up to one child under 6 years old can stay free of charge per bed (sharing existing bed). |
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Cribs (Limited number of cribs, advance reservation required) |
Free rental is available.
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Bed guard (Limited number, advance reservation required) |
Free rental is available.
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Stroller (Limited number of strollers, advance reservation required) |
Free rental is available. Type B (stroller for moving the baby while seated) *Target age: 7 months to 36 months, 15kg or less |
Pyjamas | Available. (130cm) |
Boiling of baby bottles and infant tableware |
Please bring it to the front desk. Our staff will sterilize by boiling. |
Other rental items (Limited number of units, advance reservation required) |
We provide children's step stools, children's toilet seats, diaper trash cans, baby bathtubs, children's toothbrushes, and children's slippers free of charge. |
Nursing room | Located next to the restroom on the 1st floor. |